1.Introduction:
The administrator of the personal data provided by our Guests/Customers while using the services of Loopy's World Family Entertainment Centre is Loopys Sp. z o.o. with its registered office in 80-266 Gdańsk, 229 Grunwaldzka Street, NIP: 9581617993 (hereinafter referred to as "Loopy's World").
We process personal data in accordance with data protection legislation, in particular the European Union General Data Protection Regulation (2016/679) ("GDPR").
We process the personal data entrusted to us in order to carry out the services provided by Loopy's World. We only process data that the customer himself has provided to us and has given his consent to be processed or that are necessary for the performance of the service and, in particular, data obtained:
- For the purpose of concluding, executing, terminating contracts or other legal actions related to the contract;
- in order to carry out an activity on the basis of informed and freely given consent;
- to comply with the Administrator's legal obligations, e.g.: to issue and store invoices and accounting documents, to respond to complaints within the time and in the form stipulated by law;
- establishing, investigating or defending against claims which is the exercise of the Administrator's legitimate interest;
- to produce analyses, summaries and statistics for the administrator's internal use;
- for other business-related purposes, for the assertion of business claims and for the fulfilment of the Administrator's legitimate purposes, including sales and direct marketing.
2. processing of personal data:
To conclude ticket transactions, attend events, birthdays and use other services organised by us.
As part of your use of selected Loopy's World services, we process your personal data in order to provide the service. The data processed may include your name, surname, e-mail telephone number, address data if required for the provision of the service. If you purchase tickets or a service via our website www.loopys.pl we process your payment information and order history.
Where required for the performance of the service, your data may be shared:
- the payment intermediary, PayU S.A.
- to the other party to the transaction, if required for the purpose of supplying tickets or for any other reason necessary for the performance of the service
- to a third party delivery service (e.g. a courier company).
Direct marketing
If you consent to receive commercial communications from Loopy's World we will process your personal data such as email and email opening history for marketing purposes. The content of the commercial communications sent may be tailored to your preferences based on previously viewed events or orders placed. You can always unsubscribe from our list by clicking on the unsubscribe link included in each email or by contacting us at marketing@loopys.pl By subscribing an e-mail address to our list, you declare that you are its owner.
3 Cookies and IP addresses:
At Loopy's World we use cookies for, among other purposes:
- Provide basic functionality of the www.loopys.pl website such as the use of purchase forms, bookings.
- Collection of statistical data.
- Matching the content displayed on pages, e.g. displaying events you have previously viewed or events you may be interested in.
We also use external cookies placed by third parties whose components have been called by us. The main ones whose technologies we use most often include:
- Google - services we use for statistical analysis (Google Analytics), as well as for marketing our services (Google Adwords).
- Facebook - a social platform that allows us to reach out to you to enable sharing and engagement. Facebook may use your data for its own purposes, including profiling and targeting you with advertising.
- GetResponse - a service that allows us to send newsletters.
You can use your browser settings to accept or reject new cookies and delete existing cookies. You can also set your browser to notify you whenever new cookies are placed on your computer or other device. More detailed information on how to manage cookies can be found using the help function available in your web browser.
At Loopy's World, we use IP addresses collected during Internet connections for technical purposes. In addition, IP addresses are used to collect general, statistical demographic information (e.g. about the region from which the connection is made).
4 Data protection:
At Loopy's World, we attach particular importance to protecting the privacy of our Guests/Customers. With due care, we select and apply appropriate technical and organisational measures to ensure the protection of the processed data. In particular, we protect the data from being made available to unauthorised persons as well as from being processed in violation of applicable laws.
The transmission protocol we use on all pages of the website to ensure the security of data transmission on the Internet is SSL (Secure Socket Layer v3). SSL encrypts, authenticates and ensures the integrity of messages.
We process the data entrusted to us for the purpose of performing and billing the services provided by Loopy's World. We exercise constant control over the processing of the data and restrict access to the data as far as possible, granting appropriate authorisations only when necessary for the provision of the services.
5 The rights of the Guests/Customers of Loopy's World:
You have the right to access, rectify, erase, restrict processing, object to processing and to portability of your personal data entrusted to us. To exercise these rights, please contact us at biuro@loopys.pl. Your request will be complied with by us without delay. However, we may refuse your request for deletion if we are obliged by law to continue processing your data, an obligation arises from the law that we must comply with, or if your personal data is necessary for us to establish, assert or defend claims.
You have the right not to consent to direct marketing, including profiling, and to withdraw such consent. To opt-out of receiving direct marketing materials, please follow the instructions in the footer of any such email or contact us at marketing@loopys.pl
You also have the right to lodge a complaint in relation to our processing of your personal data with the supervisory authority, which is the President of the Office for Personal Data Protection (address: 2 Stawki Street, 00-193 Warsaw).